You can use a credit or debit card – or a transit benefits card that may have been issued to you by another organization.

When you reload your METRO fare card online, the amount added may not be available on your card for 24 to 48 hours.

It won’t appear as part of your balance until the next time you use your card to pay a fare.

To set up your initial password or reset your current password, click here to visit our Reset Account Password page where you can provide us your email address and request a new password link.

Password Guidelines:

• Must be 10 to 32 characters.
• Password will be case-sensitive.
• Must include at least one upper case, one lower case, one number, and one special character.
• Allowable Special characters are: question mark (?), pound sign (#), at sign (@), underscore (_), equal sign (=), dollar sign ($), colon (:), hyphen (-), or period (.).
• New password cannot be same as last 6 passwords.